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Frequently Asked Questions

All of our products are 100% Paraben-free. At Gracia, we use natural preservatives that keep our products germ-free and fresh all the time.

Products like Gracia Exfoliating Peel Gel and 24K Nanogold particles enriched Era Defensor Serum are highly efficient at slowing down the skin aging process and delaying premature skin aging.

Our botanical products are free from toxic chemicals like phthalates. Due to the rising risks of phthalates, we use natural alternatives to formulate our skin and hair care products.

Visit our website and go to the concerned product page. In the review section, rate our product, and post your kind review.

For your kind interest in Bulk Purchasing, WhatsApp us at

(0300) 1723746.

In case, if you find any defect in our product, Feel free to Whatsapp us at (0300) 1723746.

Gracis lies among Pakistan’s Top Natural skin care brands that formulate skincare products rich in skin-friendly ingredients, easily made available on our website and in leading pharmacies nationwide.

All the private details shared by customers are fully encrypted.

Other than order placement via our official website We do accept orders placed via WhatsApp or inbox us at Gracia’s Official Instagram Account.

For nationwide delivery, our order placement charges a flat rate of Rs. 99/-.

Our natural skin care products are cruelty-free. Gracia truly focuses on manufacturing botanical products that are healthier and less or non-reactive to sensitive skin.

Mfg. Date (Manufacturing Date): The date on which the product is manufactured.

Exp. Date (Expiry Date): The date after which the cosmetic product is no longer usable.

Open Jar Symbol: Look for this symbol with a number followed by the letter M on skincare products. It indicates that after the product gets opened, it remains usable for the month it signifies on the packaging.

  • 6M indicates that the product is applicable till six months after its opening.
  • 12M suggests that the product is applicable till twelve months after its opening.

We at Gracia Cosmetics sell certified organic skin care products. To formulate our products, we use cruelty-free FDA-approved ingredients.

The highly qualified team at Gracia strictly follows the production guidelines of GMP and ISO international standards to manufacture skin-friendly products.

We also qualified for DRAP Certification. The products we manufacture at Gracia Cosmetics meet specific quality standards that ensure safety and effectiveness for every user.

To become a distributor for Gracia or acquire products for retail business, feel free to contact us at (0300) 1723746.

Our skin care products are available online. You can place an order via Gracia Cosmetics Official website, WhatsApp, and Instagram.

We neither refund nor exchange any of the delivered products. We only refund or exchange products in case of genuine requests.

We offer discounts occasionally.

Gracia offers skincare solutions at highly reasonable prices so that every individual gets all the benefits of our natural skin care products. Our natural organic products are cruelty-free and formulated with skin-friendly ingredients free of Sulphates, Phthalates, Parabens, Steroids, etc. Let us build confidence in the skin you are in!

We facilitate the shipping of our skincare products globally.

We require 100% advance payment to fulfill product shipments internationally.

We have provided the required information on each product’s packaging. For detailed information, visit our website and go through the concerned product description. In case the provided information lacks your query’s solution, then feel free to contact Gracia Skin Specialist: (0313) 6904223

If you face any difficulty during order placement, Whatsapp us at (0300) 1723746.

For order placement, visit our website, add to cart your desired product/s, and checkout. Order placement on WhatsApp is also available.

For order delivery, it usually takes 3-5 working days. In case of Sale, it may extend to 10-15 days.

Our Gracia plant at Kot LakhPat Quaid-e-Azam Industrial Estate, Lhr, is designated for manufacturing skin and hair care products.

Our recommendation to treat and control acne is Gracia Clarifying Oil-Control Cleanser and Acne Cleansing Bar which cleanses the skin by removing dirt, decongesting pores, and refreshing dull skin.

Hair Care Products can cause acne breakouts. Pay special attention to your hairline, neck, shoulders, or upper back for irritation or acne. These are the areas that are commonly affected by hair product residue. But as our Hair Products are free of harsh or irritative chemicals, so there is a less likely chance of causing any acne breakouts.

Our products are free of Parabens, Petroleum, Silicone, Mineral oil, and Lanolin that aggravate acne, especially if left on the skin. So, without any fear, go for Gracia Skin Care Products.

Our Skin Products formulas comprise natural extracts and botanically derived ingredients that deliver highly effective and safer skin care results.

Lifestyle or associated ailments are some factors that may interrupt the product’s results from appearing on time. So, if any of our products is not producing the desired results, then feel free to consult Gracia Skin Specialist at (0313) 6904223.

Our skin care products comprise clinically tested and approved natural botanical ingredients safer for skin of all types and races. Moreover, our products are free of sulfates, phthalates, parabens, mercury, steroids, alcohol, and other harsh chemicals.

Our skin care products are formulated for use by both males and females.

Only people aged 12+ are advised to use our skin care products.

Our products are free of animal-derived ingredients and hence suitable for vegans or vegetarians.

To learn about our product range, visit our website or consult our Gracia Skin Specialist at (0313) 6904223.

Before placing an order, Pregnant women should consult Gracia Skin Specialist at (0313) 6904223.

Before placing an order, patients with eczema, dermatitis, or psoriasis should consult Gracia Skin Specialist at (0313) 6904223.

Our Skin Brightening and Lightening Formulas are 100% free of mercury and steroids.

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